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about halong charm

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OUR PRIDE

Halong Charm (and Orient Charm) is a boutique travel agency based in Hanoi – the bustling capital of Vietnam. As local travel expert with strong background in Halong Bay as well as Asia; and excellent customer service, we established Halong Charm/Orient Charm to help enthusiastic travelers experience this amazing part of the world to the fullest.

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OUR MIND

Unlike other large travel companies, we don’t look at travel as a transaction and clients as a financial account. We want to assure you that the personal touch has not been forgotten – it has simply evolved . . . By devoting ourselves exclusively to Halong Bay and Asia, we can offer you a truly specialized and profound experience.
Therfore, as eager young entrepreneurs, we decided to do something different and unique, putting all our hearts and minds into our venture. That was when our pride and joy was born - Halong Charm/Orient Charm.

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OUR HEART

For us, travel isn’t a “job” – it’s our passion – both professionally and personally. We consider ourselves lucky to be doing something we love, every day. And when you are motivated by passion, not obligation, you truly care about superior results for your clients.
As travel experts, we don’t just “do” Halong Bay or Asia - we live and breathe it. We want you to experience the World Heritage wonders that we know and love.

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OUR PROMISES

Whenever you visit Halong Bay or Asia, you can be confident that our travel consultants will provide you with the utmost care and quality in planning your trip. Halong Bay/Asia can be daunting and unpredictable, but with Halong Charm/Orient Charm, you can enjoy your voyage knowing you’re in safe, reliable hands.

SUPERIOR SERVICE

We can turn your dream holiday into a tailor-made experience that is focused on your aspirations, thanks to our team of local Travel Experts

UNIQUE EXPERIENCES

Our tailored tours allow us to share the side of Halong Bay and Asia that most intrigues you. For every interest you have, be it nature, cuisine, history, or something more niche, we have the right match.

SMOOTH SAILING

We want your journey to Halong Bay/Asia to be stress-free. Whatever river you float down, you’ll have peace of mind because Halong Charm/ Orient Charm knows the way.

ALWAYS AVAILABLE

Once you’ve arrived in Halong Bay/Asia, we’re here for you. Answering your questions, handling your schedule, and remembering the details are what we do best.

RESPONSIVENESS

Your ideas and feedback help us design your perfect trip. Our priority is not just to create bespoke tours but to do so enthusiastically and promptly.

GUARANTEED QUALITY

Our in-country experts frequently inspect and revise our collection of hotels, lodges, and resorts, so you can be sure any accommodation we suggest has top-notch service and staff.

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OUR TEAM

Nhi Ng
Nhi NgCruise Expert
"I love meeting new people, and learning new customs. Travelling is a time to be out of our daily routine."
Chi Vuong
Chi VuongCruise Expert
"I fell in love with tourism when I was at university. I have since travelled to most provinces in Vietnam and discovered incredible places and cultures."
Luan Nguyen
Luan NguyenMarketing Manager
"I love travelling to every corner of my beloved Asia! I am passionate about travel as it makes me see the world differently!"
Linh Nguyen
Linh NguyenSenior Travel Consultant
"Travelling give a sense of adventure and freedom. I love travelling because I can learn and to love other cultures, marvel at beautiful sceneries. And also I get to try new food and meet new people."
Eric Chau
Eric ChauTour Guide
"My love of traveling since my teenage years helped me decide to study tourism and become a professional guide. I love introducing the beauties of Vietnam to people from all over the world and feel blessed everyday."
Huyen Vu
Huyen VuSenior Tour Operator
"Before becoming a Tour Operator I used to work as a tour guide and took my clients all over Vietnam – we explored coffee plantations, waterfalls, temples, rambling colonial towns, and cycled through villages and kayaked in Halong Bay."
Yvette Tran
Yvette TranTour Operation Manager
"Travel is about experiencing new things. I have realized the best way to discover yourself is from the things you’ve seen and experienced."
Kevin Nguyen
Kevin NguyenTravel Consultant
"Nature doesn‘t last forever. It needs us to witness it‘s beauty and it‘s hard for me to refuse its seduction, or my urge to see more hidden things."
Phuong Ngo
Phuong NgoAir Ticket Officer
"I‘ve been lucky enough to carve a career in travel which has allowed me to integrate my life passion into my work."
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